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Carebility

Carebility builds software and AI for senior care operators, and works with resident and staff information every day. Protecting that information is part of the product.

This trust center shows how we protect it: the controls we run, the documents we can share, and the companies that process data for us.

If you need something that is not here, request access and our security team will follow up.

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Subprocessors

These companies host Carebility or handle protected health information for us. Each works under a business associate agreement with Carebility.

Google Cloud
Cloud provider Hosts the Carebility application and runs AI models for text. cloud.google.com
Crunchy Data
Database provider Hosts Carebility's databases. crunchydata.com
OpenAI
Artificial intelligence Voice conversations, transcription, and some AI text features. openai.com
Amazon Web Services
Cloud provider Stores files uploaded to Carebility and reads text from uploaded documents. aws.amazon.com
Turbopuffer
Search index Hosts the search index Carebility's AI uses to find passages in uploaded documents. turbopuffer.com
Sentry
Error monitoring Receives technical details when part of Carebility fails. sentry.io